testimonials


Derek did a awesome job!!!
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Shawn is the best! Everyone was so nice . thank you.
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Very friendly help . Great experience
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Made it 100% easy. Much appreciated well worth the 4hr drive.
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Your Staff is professional, helpful & friendly
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Awesome people to work with here at smith south plains.
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Jessica called immediately and help us to get what we wanted. Thanks Jessica!
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Very Good!
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Between Coni and Jessica I was able to get my first car in my name they were EXCELLENT! thank you!
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Fabulous!
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David is a personal guy, made us feel more like a person. We didn't feel like a sale.
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Great service
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Great!
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Super friendly, had me in and out besides waiting on my insurance.
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Jessica is fantastic! very helpful and professional.
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Ms. Ruiz was a good help
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Great service
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Jessica was very responsive and available for question and answers.
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Great first car buying experience. Everyone was incredibly friendly & accommodating!!
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Great experience / no pressure
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Very friendly
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Extremely great service !!!
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Derek, Coni, and Armando are fantastic!!!!!!
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Sales person was very patient
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Very Good.
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Easy and Quick
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Very nice people
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appreciate personal, always have helpful.
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Armando, Derek, and Coni very helpful.
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Very helpful Employees
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Very polite service and nice personal.
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Good!!
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Very friendly!!!
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It was very good & rewarding.
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Enjoyed the no pressure sales man of David Rivera and Coni Campbell. Coni went over the numbers and showed me that the numbers promised by other dealers do not add by.
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Good!!
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Always a positive experience.
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Had a very good experience everyone was nice and friendly.
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David Rivera did a great job!
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Smith South Plains is a great place to do business.
R. Van Beekum    

Freddy Ruiz is always willing to do whatever it takes to take care of us every time we're there.
R. Blocker    

Derek Hughes did an excellent job showing me several different vehicles. After the sale, he has continued to follow-up. I would definitely recommend Smith South Plains to anyone.
T. Sanders    

Everything was good, thank you all!
M. Vidales    

Smith South Plains Levelland is AWESOME! Very professional and efficient!
K. Baggett    

Nice people
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David Rivera was very professional and helpful. As was Coni Campbell.
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Very nice people
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Jessica has been a pleasure to deal with.
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Everyone is helpful!
S. Lewis    

David was very helpful, Coni was very professional
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Salesperson was experienced
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Very easy to work with.
C. Erwin    

Excellent sales management
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David Rivera was very attentive and went through each detail of the vehicle very clearly. He was very polite and understanding of my needs in a vehicle. The finance person was also very clear in explaining my options. I am very pleased with my purchase and am enjoying the vehicle very much. Every detail of the vehicle surpassed my expectations. THANK YOU!!!
M. Armstrong    

Smith South Plains is a five-star dealership in my opinion. Tony Martin had worked there for years and is a great asset to the dealership. The owner came out and greeted me as I was buying and made me feel right at home and assured me that they would always be there if I needed and expressed her sincere appreciation for doing business with them. I have nothing but high praise for Smith Ford!!!!!
D. Macha    

Love all the people here. Mando, Derek, and Coni are the best!
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HAPPY HAPPY HAPPY!!!
M. Guerra    

Great sales and service
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Very satisfied
S. Richardson    

Very nice people very helpful
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Great service, very friendly
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Very friendly and professional
J. Harris    

Always great to do business here. Very friendly, always very professional. Great leadership = great product!
M. Siders    

Shawn and Coni have been very helpful and professional!
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Was a great one!
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Everyone was very helpful and very nice
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Shawn was great! He did not pressure us at all! We drove several trucks and he let us bring them to our house to make sure they would fit in our garage! We will definitely recommend Shawn to friends and will buy from him again! Another reason we like buying from Smith South Plains is Freddy in Service! We trust him and always feel like he gives us good advice with our vehicles! This is the 4th vehicle we have purchased here!
N. Luna    

Was a really great experience and treated me with respect. I will buy another car there in the future.
S. Sorum    

Jessica was bar-none the most honest, and sincere salesperson I have ever dealt with.
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Everyone has been amazing! Helpful, courteous, and knowledgeable.
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Very helpful
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Great experience!
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No pressure sales- keep me coming back!
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Shawn is a great sales person! Coni is so nice and easy to work with!!!
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Seeing the car via Internet is what enticed us
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Very pleasant
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Great service from everyone here.
A. Martinez    

Great place to buy. Didn't have to haggle over price.
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No pressures, good selection
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Easy-pain free-courteous-willing to negotiate sales price.
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Coni and Jessica were both awesome!
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It was great
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Very pleased with customer service
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The salesperson was excellent and very willing to help.
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Salesman was excellent, very persistent but his persistency paid off at the end for us.
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Very good staff
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Courteous and professional
R. Rogers    

Great sales person seems trustworthy friendly and worked with us on everything.
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Appreciated the consideration and respect.
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Everyone has been extremely helpful.
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Dealer had positive attitude.
V. Vizcarra    

Great group of people to work with.
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Love the people, they work with you and are great servicers.
K. Agnew    

Everything was explained in a manner to be understood.
W. Stanley    

Derek and Coni were super amazing to work with. They helped me out quickly and efficiently!
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Stayed open late to accommodate our hours!
K. Boggs    

Coni and Derek are awesome!
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Was pleased with the professional service of the employees who handled "deal"
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Derek was excellent. Very accommodating in all aspects of the process.
J. Bowen    

Best car buying experience I've ever had.
J. Lierman    

We wanted to say thank you to the Service Department– especially to Bobby, Freddy, the young lady who picked us up, and to the technicians who finally found the electrical problem and helped fix it. Your willingness to come to Lubbock, pick us up, and pick up our car is greatly appreciated. When I got the car and was told "no charge," if renewed my faith in people who do the right thing, just because it is right. Thank you very much. You are tops in our book.
V. Yarbrough    

DeeLaine went above and beyond, very pleased with her!!!
E. Wood    

DeeLaine was amazing. She went out of her way and over and above to assure we got taken care of in a timely manner because my old car was on the fritz. I appreciate all the hard work she put into getting this done fast! Everyone was great but DeeLaine was AMAZING! Thank you.
M. Constancio    

We are very happy that we stopped by and talked with David Rivera. He is very professional; I will continue to shop at Smith south Plains. And I will recommend David Rivera and Smith South Plains! THANK YOU VERY MUCH!
T. Alvidrez    

Roger Corral was very helpful and professional.
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Awesome finance officer and salesman!!!
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Derek and Coni were very helpful in finding the best truck for my husband and I. Always very friendly especially on the many phone calls we had. They made the process as easy as possible.
C. Madrid    

Very friendly staff!
J. Davis    

David Rivera is an awesome person, helped with everything. Thanks David!!!
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Jessica is so sweet and amazing!
A. Hunt    

Shawn is a grat salesman and made our experience wonderful.
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DeeLaine was extremely polite and helpful. She made it a lot easier than I was expecting it to be.
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Thank you for your time, help, and patience! Derek was very helpful– we appreciated his help (and Armando's)!
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Shawn was a pleasure to work with and took good care of it.
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DeeLaine and Coni were very nice and treated me very well.
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The sales team worked extra hard to make the whole deal work out for us!
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Coni & DeeLaine were awesome!
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I appreciated the assistance of Tony Bob Martin and Coni Campbell.
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Great friendly customer service!
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I could not have had a better salesperson. He was very good and answered all my questions. (Salesperson: Shawn Franklin)
G. Smith    

We have been doing business with them for over 50 years.
L. Meurer    

Tony Martin is a wonderful person. He finds me exactly what I am looking for and gets me the best deal possible. He goes above and beyond to help me and I am so grateful Ford has him working for them. I would not trade anywhere else without Tony's trust.
W. Franklin    

DeeLaine Ruiz was fantastic finding the truck I was looking for. She has my complete trust. This is the first vehicle I ever bought sight unseen...says a lot about the faith I put in DeeLaine. Coni & DeeLaine also found an available rebate from Ford. THANKS
D. Phillips    

Wonderful staff!!!!
J. Pharis    

David is an awesome salesperson at SSP. He is always very helpful and finds us what we are looking for.
D. Siegel    

Salesman, David Rivera was friendly and helpful. He made our decision to purchase an enjoyable experience. I would also like to pay compliment to Coni Campbell. She too was very helpful and informative.
C. Hickman    

I was completely satisfied. Thank you.
J. Bellar    

Smith South Plains did an excellent job helping me purchase my truck.
R. Beekum    

Great! Salesman was very cordial and was not pushy... answered my questions and he was very good to work with. I will be back!
R. Blair    

Very good people to work with.
J. Nunn    

Awesome dealership
C. Roberts    

Freddy has done a fantastic job any time we need a vehicle fixed and David Rivera has always helped and asked how we are doing with our car.
W. Palmer    

Very satisfied. They took the time to find the vehicle I wanted.
J. Boyd    

Great service experience.
R. Starr    

This is the first positive car sales experience in my lifetime and I'm 58. Finally, a decent and respectful car dealer. I had gone to G*** M***** the day before with a horrible experience and walked out. I have recommended Smith South Plains to friends and relatives.
M. Reigner    

The people at Smith South Plains are great!
Joe Dee Brooks, LLC    

Tony Martin was very helpful and I have told many friends to go see him about their next truck!
N. Barnette    

Buying a new truck could not have been a more enjoyable experience thanks to Mrs. Annette Sykora and Mr. Shawn Franklin. Professionalism is always at the top of Smith [South Plains]. Thanks.
B. Kerr    

I enjoyed dealing with salesperson, David, he was well aware of what products I was looking for in a new vehicle. David did not try to convince me to buy additional features that I didn't really want. Thanks.
R. McMillan    

Great sales person and great experience.
Beck Steel Inc.    

Cecil Evans did a great job and was very helpful in the purchase.
T. Baugh    

Totally respected my time, Were ready for me with several cars to consider and test drive. Very knowledgeable and explained everything very well. I loved the whole experience at Smith South Plains!
D. Melcher    

Cecil Evans was incredibly helpful. I have never had an easier experience finding a car. He made buying my first brand new car very easy. I am completely satisfied with his customer service and couldn't think of buying another car from anyone else. I will definitely be back!
E. Stanley    

Smith [South Plains] is an excellent place to do business.
T. Franklin    

Compared to other vehicle purchasing experiences, there is no comparison. These people are the most courteous and professional we have dealt with. This is the 3rd purchase from this dealership and we will be hard pressed to go to another as long as Tony and the current owners are there. We will definitely recommend Smith South Plains to anyone looking to purchase a new or used vehicle.
D. Reeves    

Everyone was extremely nice and easy to work with.
J. Hanslik    

Thank you so much for working with us and helping us out! Derek and Armando were excellent and Coni was very helpful as well!
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Everyone was kind and friendly. Especially DeeLaine Ruiz!
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Cecil Evans is the best.
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We only do business here!
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Always pleasant and very accommodating.
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Great people. Great service. Just a pleasant experience.
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I have always received the best treatment and prices at Smith South Plains.
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Great atmosphere, no pressure to buy. Friendly staff.
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Nice friendly people & outstanding sales lady, DeeLaine Ruiz
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I was much more relaxed with this purchase than at another dealership.
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The Finance MAnager was outstanding in getting the loan and payment I desired.
C. Wallace    

Very satisfied with this service experience.
P. Bell    

They found me a great used Toyota Tacoma for a great low price. They even got me in and out in one day!
C. Campbell    

They listened to what I wanted and didn't give me any hassle. Wonderful sales agent!
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Your sales and finance folks are so easy to work with. I appreciate that you let me take time to make a decision. No high pressure sales. Thank you.
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Wanted to give you this feedback about the very good folks at Smith South Plains. Didn’t actually get to meet Annette, but exchanged some e-mails. Annette got everything organized and put me in contact with folks who could help. DeeLaine and Connie were my primary contacts, met Armando and chatted with lots of other very friendly folks… Bottom line, they found a good deal for me and I surprised my daughter with her new 2012 Ford Focus SE. Actually, she was rendered speechless, because she wasn’t expecting the car. What a “cute” car and fun to drive. I just wanted you to know that Smith South Plains was terrific, helpful, patient, professional and fun. [courtesy of carprousa.com]
N. Kantelis    

My Explorer was serviced and when it was complete, Smith South Plains washed it at no charge, a service I really appreciate.
N. Hicks    

We had a great experience. The sales person was no pressure and helped me find exactly what I wanted.
J. Torres    

Great Service, found what I was looking for. Great Truck, Great Service, Great Dealership!
J. Durham    

Overall very good!
Lubbock MHMR Center    

Personnel was great. I can call them when I have a question anytime. Definitely a good team.
K.Galvan    

I very much had a good sales experience with these people. In the past it has been so bad with other dealers that we haven't purchased anything new in 10 years. Thanks So Much!
K. Wenzel    

I was totally satisfied with Smith South Plains and the entire sales process.
J. Rose    

I have been doing business with Smith South Plains 50 Years. Great People!
L. Meurer    

They beat everybody's price! Excellent Job!
M. Buxkemper    
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