Resources



Ask Patty

What Is An Ask Patty Certified Dealer? An Ask Patty Certified Female Friendly retailer creates a safe and comfortable environment where women feel welcome and make the experience of purchasing and maintaining her vehicle a pleasant one. Ask Patty trained and Certified Female Friendly retailers are held to a high level of customer satisfaction for women consumers.

Ask Patty

AWARE

Recognizing the need for consumer education, automotive industry leaders have formed AWARE (Americans Well-informed on Automobile Retailing Economics), a collaborative industry effort to provide consumers with information, tools, and other resources to better understand the auto financing system. The membership of AWARE includes the American Financial Services Association, National Automobile Dealers Association, National Association of Minority Automobile Dealers, American International Automobile Dealers Association, and auto dealers and finance companies. All of the companies and associations involved have a long history of educating consumers about auto financing, and they are looking to expand that outreach by collaborating with others that share this commitment. In educating consumers about auto financing and ways to make informed financing decisions, the group seeks to ensure that financing remains available and affordable to the broadest possible spectrum of consumers. Dealer financing is not only convenient, but it also offers competitive rates for consumers across the country.

AWARE

WomenCertified

The WomenCertified Commitment "As a WomenCertified professional, I hereby make a firm commitment to provide my women customers, and all my customers, with the best possible service, a positive attitude, a friendly atmosphere, trustworthy advice and information and the highest level of respect. I will listen attentively, aiming to understand and fulfill her unique needs. Above all, I will strive to provide an experience that will meet and even exceed her expectations, building a trusting professional relationship. I promise that this commitment will transform my relationships and my success with women customers." www.womencertified.com

WomenCertified